FAQ - Copenhagen Card - Copenhagen Card

Which variant of the Copenhagen Card is more popular?

Most visitors buy the Copenhagen Card "Discover", which allows you to use public transport for the entire period of validity.

Does the Copenhagen Card grant fast entry?

No, there is generally no fast-track admission. For all attractions and museums, you must report to the box office to get your ticket. Reservations are not possible.

Are there days when the Copenhagen Card cannot be used at some attractions?

In principle, you can use your Copenhagen Card on any day of the week. Only a few attractions are closed one day a week (usually Monday). Most attractions are open every day.

Can the period of validity be extended beyond 5 days?

No, it is not possible to extend the validity. The Copenhagen Card is valid for a maximum of 120 hours. For a longer period of validity, you must purchase a new City Card.

Is there a mobile app or digital version of the Copenhagen Card?

Yes, the Copenhagen Card is an exclusively digital product. You can only use the City Card in conjunction with the official Copenhagen Card app.

Download the app free of charge and import the Copenhagen Card using your booking number.

The card can then be activated within the app.

Can I save several Copenhagen Cards on one phone?

Yes, you can save several Copenhagen Cards in one app. In this case, you must visit all the attractions together with your travelling companions.

You can also transfer Copenhagen Cards to other phones so that each member of a travelling party can use their own City Card.

Can Copenhagen Cards be purchased locally in Copenhagen?

No, the Copenhagen Card is only available online.

Are there discounts or special offers for groups?

No, in principle there is no discount for groups. If you would like to purchase the Copenhagen Card for more than 10 people, please do so via the following website: https://copenhagencard.com/b2b

Do accompanying persons need their own Copenhagen Card?

A disabled person in possession of a Copenhagen Card can take a companion with them free of charge. The disabled person must be in possession of a Copenhagen Card.

When ordering the Copenhagen Card, it is not necessary to present a disability card. However, the disabled person must bring their disability card (in English) or a legal document stating that they require an accompanying person and be prepared to show this document on request.

Can the purchase be cancelled free of charge?

Yes, the purchase of the Copenhagen Card can be cancelled free of charge up to 24 hours before departure if you have purchased the Copenhagen Card from GetYourGuide and have not yet activated it.

Is the Copenhagen Card suitable for families?

The Copenhagen Card may be suitable for families. There is a discounted City Card for young people between 12 and 15 years. Each adult can take two children under 12 for free. However, children between 2 and 11 need the free Kids Card.